Hey all. Our accounting office in Midtown has twelve people, and our phone setup is a mess: old desk phones, a carrier contract that keeps going up, and calls dropping during tax season, which is the worst possible time. We want to move to VoIP so people can take calls from their laptops and cell phones, especially when working from home. Nobody on our team is an IT person. Has anyone switched a small office to VoIP recently? Budget matters, but reliability matters more. Who did the setup and how painful was the transition?