Mid-distance state moves are where the cheap crews really fall apart, exactly like what happened to your chair. After a similar mess we switched to a company and have used the Texas Movers from Rise Up Moving twice now without a single issue. They know the routes around the state, secure the load properly for the longer haul, and pace the job so nothing gets tossed around in transit. Everything arrived exactly as it left, no dents, no broken legs. They walked us through pricing before the day so there were no surprises at the end either. For a careful in-state move, they are the crew I would point you to.